Contact Us
Get Help: Need support with fare calculations, found outdated information, or have suggestions? We're here to help make your DC Metro planning easier!
We're committed to providing accurate, helpful information about Washington DC Metro costs and WMATA services. Whether you have questions about our fare calculator, need help with Metro Lift discounts, or want to report an issue, we want to hear from you.
Send Us a Message
Contact Information
Email Support
contact@dcmetrofarecalculator.com
saktiswain33@gmail.com
We typically respond within 24 hours
Response Time
24-48 hours for most inquiries
Urgent issues: Same day response
Website
dcmetrofarecalculator.com
Updated daily with latest WMATA info
Service Area
Washington DC Metro Area
All WMATA Metrorail & Metrobus routes
For Official WMATA Information
Important: We are not affiliated with WMATA. For official transit information, service alerts, or to report safety issues, contact WMATA directly:
- 📞 WMATA Customer Service: (202) 637-7000
- 🌐 Official WMATA Website: wmata.com
- 🚨 Transit Police: (202) 962-2121
Frequently Asked Questions
Quick answers to common questions about our fare calculator and DC Metro services.
Our calculations are based on official WMATA published rates and are updated immediately when changes occur. However, we recommend verifying final costs through WMATA's official channels for critical travel planning. Our data is current as of July 1, 2025.
Yes! Our calculator includes Metro Lift discount calculations (50% off for SNAP recipients). However, for enrollment questions or program eligibility, please contact WMATA directly at wmata.com/metrolift or (202) 637-7000.
Please use our contact form above and select "Data Correction" as your inquiry type. Include specific details about the incorrect information, expected fare, and your trip details. We investigate all reports within 24 hours.
Our calculator provides fare estimates, but for real-time service alerts, delays, and current conditions, please use the official WMATA app or visit wmata.com. We focus on accurate fare calculations rather than real-time operational information.
Currently, our calculator is available through our responsive website that works great on mobile devices. We're considering a dedicated mobile app for the future. Follow us for updates!
We monitor WMATA announcements daily and update our calculator immediately when changes occur. Major updates include the June 2025 Better Bus Network launch and Metro Lift program integration. You can always see our last update date at the bottom of our calculator.
Business & Partnership Inquiries
Interested in partnering with us, advertising opportunities, or bulk licensing of our fare calculation technology? Please contact us using the form above with "Business Inquiry" selected, or email us directly at contact@dcmetrofarecalculator.com.